1. What is MilaHome?
MilaHome is an online store offering high-quality home décor and lifestyle products. Our mission is to bring stylish, functional, and affordable items to your home with fast and secure delivery.
2. Are your products original?
Yes. All products sold on www.milahome.nl are 100% original, brand new, and carefully checked before shipping.
3. What is the delivery time?
Orders are typically processed and shipped within 1–3 business days.
Average delivery time is 2–7 business days, depending on your location.
4. How much is the shipping cost?
Shipping fees are calculated automatically at checkout based on the product weight and delivery address.
During special promotions, free shipping may be available.
5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this code to follow your package on the carrier’s website.
6. Can I return a product?
Yes, you can return items within 7 days of receiving your order. Returned products must be unused, undamaged, and in their original packaging.
7. Who is responsible for return shipping costs?
For returns, the buyer is responsible for the return shipping cost.
Once we receive and inspect the returned item, we issue a 100% refund if the product meets the return conditions.
8. What if my item arrives damaged?
If your order arrives damaged, please contact us within 24 hours with photos.
In such cases, we cover all costs and provide either a replacement or a full refund.
9. Do you provide clear product information?
Yes — absolutely.
We believe in transparency and always provide clear, detailed, and accurate product information including dimensions, materials, features, and high-quality photos to help you make the best purchase decision.
10. What payment methods do you accept?
At www.milahome.nl, you can pay securely using:
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iDEAL
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PayPal
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Visa
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Mastercard
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Klarna (Pay Later / Pay in 3)
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Bancontact
11. Can I change or cancel my order?
If your order has not been shipped yet, it may be possible to modify or cancel it.
Please contact our customer support as soon as possible.
12. Are products in stock?
Most products displayed on our website are in stock. If an item is unavailable, it will be marked as “Out of Stock.”
13. How can I contact customer support?
You can reach us via:
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Contact form: www.milahome.nl/contact
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Email:info@grouplydia.com
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We usually respond within 24 hours.
14. Do you ship internationally?
Yes, we ship to many countries across Europe.
Availability will be shown at checkout based on your address.
15. Are your products covered by warranty?
Yes. All our products come with a manufacturer warranty.
Any manufacturing defects will be resolved free of charge.